You agree to provide a lightweight vacuum for our tech to use in your home. This prevents cross-contamination of allergens, germs, pet hair, and dirt (except in the case of move-in/move-out cleans).
If your home is cluttered or has dishes in the sink on the day of the clean, our technicians will do their best to work around it. However, this may add time to the job, and you may be invoiced accordingly. We do not currently offer organizing services.
You agree to secure any pet who may become overanxious, stressed, or be a threat. We cannot enter a home with an aggressive pet, and we do not clean up after sick pets or handle pet accidents.
While we do our best to work safely, we recommend that children are out of the area where cleaning is taking place, as the equipment and products used may not be safe for them.
For Move Out/In Cleanings, you agree that the home must be vacant, including the absence of any other vendors or contractors. The home must have power and water. If there is no water/power or contractors are present, you will be charged the full amount, and we will remove our team from the home. Shelves, cabinets, and drawers must be empty. If the freezer was added on, it should be unplugged 24 hours prior to the clean to be properly cleaned. We do not perform trash outs.
You agree to keep your home’s AC set no higher than 74°F during hotter times and the heat no warmer than 68°F during colder times on the day of the clean.
If you insist on a specific time of day for cleaning, you understand that if scheduling leads to any down/wait time, you may be charged an additional fee to cover the time that our employee is asked to wait before accessing your home or place of business.
Arrival Window: Please allow for the following arrival windows for your appointment:
For 8:30 am appointments: 15 minutes before or after
For all other appointments: 1 hour before or after
You agree to provide a lightweight vacuum for our tech to use in your home. This prevents cross-contamination of allergens, germs, pet hair, and dirt (except in the case of move-in/move-out cleans).
You agree to provide a lightweight vacuum for our tech to use in your home. This prevents cross-contamination of allergens, germs, pet hair, and dirt (except in the case of move-in/move-out cleans).
If your home is cluttered or has dishes in the sink on the day of the clean, our technicians will do their best to work around it. However, this may add time to the job, and you may be invoiced accordingly. We do not currently offer organizing services.
You agree to secure any pet who may become overanxious, stressed, or be a threat. We cannot enter a home with an aggressive pet, and we do not clean up after sick pets or handle pet accidents.
While we do our best to work safely, we recommend that children are out of the area where cleaning is taking place, as the equipment and products used may not be safe for them.
For Move Out/In Cleanings, you agree that the home must be vacant, including the absence of any other vendors or contractors. The home must have power and water. If there is no water/power or contractors are present, you will be charged the full amount, and we will remove our team from the home. Shelves, cabinets, and drawers must be empty. If the freezer was added on, it should be unplugged 24 hours prior to the clean to be properly cleaned. We do not perform trash outs.
You agree to keep your home’s AC set no higher than 74°F during hotter times and the heat no warmer than 68°F during colder times on the day of the clean.
If you insist on a specific time of day for cleaning, you understand that if scheduling leads to any down/wait time, you may be charged an additional fee to cover the time that our employee is asked to wait before accessing your home or place of business.
Arrival Window: Please allow for the following arrival windows for your appointment:
